Shipping is FREE for all orders to customers within Australia. We don't want to mess around with underline clauses and extra charges, we like things to be simple and easy.
Order Confirmation:
As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipping. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.
If your item(s) are available for dispatch (within 4 business days) we will process the charges and get to work preparing your order for shipment.
Order Shipment Time:
If your order is in stock and we process the charges to your credit card it will usually dispatch within 3 to 4 business days from the date of your order. After our carrier receives the item, it will take a maximum of 11 days for it to reach your doorstep. So, altogether 3-15 days maximum to get your item to you.
We are trying our best to cut down the time to give you a faster experience. But as it is early days here at Practice Match, we are wholeheartedly requesting your consideration.
We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.
If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at gday@practicematch.com.au or just give us a call at 1300885551.
International Orders:
Please note that we are currently shipping only in Australia. However, we will happily ship our fantastic products to international customers if requested. Due to the wide variety of product dimensions we will provide an up to date shipping price quote for you on request.
If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.
If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging.
If your item(s) do arrived damaged please send photos to gday@practicematch.com.au, then visit our Returns page and lodge your return claim online.
Want to know about our Returns Policy? Read more here.